For some strange reason the holiday season is not that bad. I had fun with my nieces and renewed my bonds with my friends on the phone (I was only going to be in Manila for a few days and meeting them is not that practical). I developed an attachment to my baby niece named Mary Elizabeth. She is so adorable (especially if she sleeps) even if she is crying she is so cute, and even if she drools she is so wonderful. Funny thing is she shuts up when I carry her. Must be because I look like her mother, who is also my sister.
But this is not about what I did during the holidays but what had happened that ruined my Christmas. I just woke up real late and was not able to go to the early morning mass. That was fine, but while there was chaos in the house, my father handed me my celphone and said that it is my coach/supervisor on the other line.
At first I was happy to hear from him since I thought that the reason he called was to wish me happy holidays. It wasn't. Though he greeted me Merry Christmas and all that, the real reason why he called is because he is asking me to go to work at midnight on the 26th or today. Ok, fine that would be ok but at the same time I would have to report to work at 11 pm on the same time. Double shift my dear. And I just got out from one last week. We already worked for nine straight days so that we'll be able to have a break on Christmas.
But another double schedule on the 26th?! No way! What happened was a miscommunication between agents and our coach. Out of 15 agents 7 of us were absent. I was in Manila for crying out loud! Going home on a Christmas day is possible but difficult since all bus stations are filled with people and all trips are fully-booked.
When I got back home this afternoon and got to work tonight the entire team received a lecture from our coach. Sure he is not mad at the ones who were gone last night but he sure is disappointed in us. He sounded like my mother yapping away about sacrificing his family for us achoo-choo-choo and all that bullshit.
Family comes first, not my job. I didn't want to come to a point that I would have to choose between my family and my job. That's bad.
I have nothing against my coach and I appreciate his concern and the way he cares for our team but what happened afterwards was outrageous.
As punishment, he gave us a 2-day rest day OT leaving us without any restday.
After that I was already thinking on when to resign after he sent me a YM (Yahoo Messenger) saying that I have to work for seven days. Patayan kaya kami. Then later on he sent me another YM saying that he changed his mind and decided to let me and six other agents work one rest day OT by the 28th.
Despite of that, I lost my trust and confidence towards my coach and it just made me angrier.
Miscommunication my ass.
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